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If users have questions or concerns regarding
this statement, they should first contact
TriPrism.
Information Collection and Use
Information Collection
TriPrism, Inc. (“TriPrism”) is the sole owner of
the information collected on www.triprism.com. TriPrism collects
information from our users at several different points on our
Web site.
Registration
In order to use some functions of this Web site, our clients
must first have a user name and password. If you do not already
have this information, please contact
us and include your name and contact information. This is
so we may reply to your inquiry.
Registration Form
We request information from the user on our Registration Form.
A user must provide contact information (such as name and e-mail).
This information is used to keep track of our clients and our
prospective clients. Optional information (such as mailing address
and phone number) is used track the geographic location of our
clients and prospective clients as well as offer additional
services via these forms of communication.
Information Use
Any information that we collect is used soley by TriPrism and
is not shared with any third parties. We use contact information
to get in contact with users from our site. We will only contact
you if you have contacted us first, or have agreed to have promotional
information sent to you. All demographic information that is
collected is used soley for analyzing trends and is not linked
to personal data when used. Any information that is collected
about projects, services, or products is used only for that
specific inquiry, or for analyzing general trends that is not
used with personal data.
Profile
We store information that we collect through cookies and log
files to create a profile of our users. A profile is stored
information that we keep on individual users that details their
viewing preferences and account information. This profile is
used to tailor a user/client’s visit to our Web site.
We do not share your profile with other third parties.
Cookies
A cookie is a piece of data stored on the user’s computer
tied to information about the user. Usage of a cookie is in
no way linked to any personally identifiable information while
on our site. We use session ID cookies. For the session ID cookie,
once users close the browser, the cookie simply terminates.
By setting a cookie on our site, users would
not have to log in a password more than once per session, thereby
saving time while on our site. If users reject the cookie, they
may still use our site. The only drawback to this is that the
user will be limited in some areas of our site. For example,
clients will not be able to access any of their client features
from the web.
Some of our business partners use cookies
on our site (for example, service partners). However, we have
no access to or control over these cookies, once we have given
permission for them to set cookies for advertising.
This privacy statement covers the use of
cookies by www.triprism.com only and does not cover the use
of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files. This includes
internet protocol (IP) addresses, browser type, internet service
provider (ISP), referring/exit pages, platform type, date/time
stamp, and number of clicks to analyze trends, administer the
site, track user’s movement in the aggregate, and gather
broad demographic information for aggregate use. IP addresses,
etc. are not linked to personally identifiable information.
Communications from the
Site
Special Offers and
Updates
Established members will occasionally receive information on
products, services, special deals, and a newsletter. Out of
respect for the privacy of our users we present the option to
not receive these types of communications. Please see the Choice
and Opt-out sections.
Service Announcements
On rare occasions it is necessary to send out a strictly service
related announcement. For instance, if our service is temporarily
suspended for maintenance we might send users/clients an email.
Generally, users may not opt-out of these communications, though
they can deactivate their account. However, these communications
are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested
services and in regards to issues relating to their account.
We reply via email, mail, or phone, in accordance with the users
wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve user privacy, we may
need to disclose personal information when required by law wherein
we have a good-faith belief that such action is necessary to
comply with a current judicial proceeding, a court order or
legal process served on our Web site.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’
of having their information used for purposes not directly related
to our site at the point where we ask for information.
Users who no longer wish to receive our promotional
communications may opt-out of receiving these communications
by replying to unsubscribe in the subject line in the email
or email us at info@triprism.com. We also offer an opt-out mechanism
on our client’s information page or our client may contact
us to opt-out.
Users of our site are always notified when
their information is being collected by any outside parties.
We do this so our users can make an informed choice as to whether
or not they should proceed with services that require an outside
party.
Links
This Web site contains links to other sites. Please be aware
that we, TriPrism, are not responsible for the privacy practices
of such other sites. We encourage our users to be aware when
they leave our site and to read the privacy statements of each
and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected
by this Web site.
Surveys
From time-to-time our site requests information from users via
surveys. Participation in these surveys is completely voluntary
and the user therefore has a choice whether or not to disclose
this information. The requested information typically includes
demographic information (such as zip code). Anonymous Survey
information will be used for purposes of monitoring or improving
the use and satisfaction of this site and/or our products. Users’
personally identifiable information is not shared with third
parties. Though we may use an intermediary to conduct these
surveys or contests, they may not use users’ personally
identifiable information for any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a
friend about our site, we ask them for the friend’s name
and email address. TriPrism will automatically send the friend
a one-time email inviting them to visit the site. TriPrism stores
this information for the sole purpose of sending this one-time
email and tracking the success of our referral program. The
friend may contact TriPrism
to request the removal of this information from our database.
Security
This Web site takes every precaution to protect our users’
information. When users submit sensitive information via the
Web site, their information is protected both online and off-line.
We also do everything in our power to protect
user-information off-line. All of our users’ information,
not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform
a specific job (for example, our billing clerk or a customer
service representative) are granted access to personally identifiable
information. Furthermore, ALL employees are kept up-to-date
on our security and privacy practices. Every time new policies
are added, our employees are notified and/or reminded about
the importance we place on privacy, and what they can do to
ensure our users’ information is protected.
If users have any questions about the security
at our Web site, users can contact
us.
Correcting/Updating/Deleting/Deactivating
Personal Information
If a user’s personally identifiable information changes
(such as zip code, phone, email or postal address), or if a
user no longer desires our service, we provide a way to correct,
update or delete/deactivate users’ personally identifiable
information. This can usually be done at the client’s
information page or by contacting our Customer
Support.
Notification of
Changes
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other places
we deem appropriate so our users are always aware of what information
we collect, how we use it, and under what circumstances, if
any, we disclose it. We will use information in accordance with
the privacy policy under which the information was collected.
If, however, we are going to use users’
personally identifiable information in a manner different from
that stated at the time of collection we will notify users via
email. Users will have a choice as to whether or not we use
their information in this different manner. However, if users
have opted out of all communication with the site, or deleted/deactivated
their account, then they will not be contacted, nor will their
personal information be used in this new manner. In addition,
if we make any material changes in our privacy practices that
do not affect user information already stored in our database,
we will post a prominent notice on our Web site notifying users
of the change. In some cases where we post a notice we will
also email users, who have opted to receive communications from
us, notifying them of the changes in our privacy practices.
Contact Information
If users have any questions or suggestions regarding our privacy
policy, please contact us.
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